Acceptable Use Policy

You must have a lawful basis for every outbound call and honour national Do-Not-Call registries and suppression lists maintained in the product.

Agents must identify themselves as AI assistants on the first utterance of each call, as configured in your call script. Deceptive impersonation of specific humans or government officials is prohibited.

No harassment, threats, hate speech, unlawful debt collection, unlicensed financial advice, or promotion of illegal goods or services.

Do not engage in spam or excessive redialling. Campaign throttles and quiet hours must be respected.

Violations may result in immediate suspension, number release, and reporting to regulators where required.